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Return & Refund Policy

Our hassle-free return process ensures your complete satisfaction with every purchase.

Last updated: October 2026  |  Return Window: 15 days from delivery

We want you to be completely satisfied with your purchase. If for any reason you're not happy, our return and refund policy makes it easy to return eligible items.

15 Days

Return Window

5-10 Days

Refund Processing

100%

Secure Process

1. Return Eligibility

Products may be returned within 15 days from the date of delivery. Items must be unused, in their original condition, and include all original packaging and accessories.

2. Return Request

To initiate a return, contact our customer support within the 15-day return period. Please provide your order details and the reason for the return request.

3. Return Approval

All return requests are reviewed before approval. Once approved, return instructions will be shared. Unauthorized returns may not be accepted or processed.

4. Item Condition

Returned items should be free from damage, excessive wear, or modifications. Products that do not meet return requirements may be rejected or returned to the customer.

5. Refund Process

After the returned item is received and inspected, eligible refunds will be processed using the original payment method whenever possible and according to applicable payment procedures.

6. Refund Timeline

Approved refunds are generally processed within 5–10 business days after inspection. The time required for the amount to appear depends on your payment provider.

7. Exchange Requests

Eligible items may be exchanged based on product availability. If a replacement is unavailable, a refund or suitable alternative may be offered where applicable.

8. Non-Returnable Items

Certain items may not be eligible for return due to hygiene reasons, customization, digital delivery, clearance status, or other restrictions described at the time of purchase.

9. Shipping Charges

Original shipping charges may not be refundable unless the return is caused by an incorrect, defective, or damaged item received from our fulfillment process.

10. Contact Support

If you have questions regarding returns, exchanges, or refunds, please contact our customer support team. We will assist you throughout the return and refund process.